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Hello,

I'm Veronica gill. I bought a contract on 13-03-2020. It was samsung s20 ultra. I have received my mobile but still not received my sim card. The only sim card i was given on the shop was for the tablet. And im still waiting for my mobile sim card.

I called so many times on helpline but it was completely disappointing service everytime. One of the customer service officer said that i should use the tablet sim card for my mobile. I did that. But this card only say that i have 3 GB. But when i purchased this contact they said it will 20 GB.

I am completely fed up with your service.

Contact me as soon as possible.

This is my number to call
 

XXXXXXXXXX

 

Edit o2_Lars: Deleted the phone number. This is a public community, please never post any personal information!

@Gill2603 

 

Hi Veronica,

 

welcome to our community. :relaxed:

 

Sorry for the service experience so far. If you use your data card with your mobile you won’t be able to make calls, because it’s a data usage only tariff.

Did you buy your mobile sim card in the shop as well?

 

Best regards,

Michi

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