Hi, I ordered an IPHONE 15 PRO MAX 512GB, TITANIUM NATURAL including M tariff from the O2 store (Prager Str. 15, 01069 Dresden) on 31st January 2024. Unfortunately, the staff at the O2 store accidentally typed in a wrong address in the contract eventhough I gave my Anmeldung to him. So, DHL returned the mobilephone. I went back and talked with the store and the staff apologized for the typing mistake, so it’s cool and all. I also chose to continue the M tariff plan which is still active.

    I haven’t charged for the phone yet. I just want to make sure that the phone is returned to O2 and I will not be charged for the phone in the coming months as I am planning to buy another phone from the O2 website. Thanks in advance