Hi O2,
my o2 plan is just a simcard with unlimited data and call & text, but Since september my internet is now too slow,, and the signal of my sim turns on and off.,, Thats why i cant call immediately if i want too,, i need to wait for a few minutes for my signal to comeback..
How can we fix this???
Thank you in advance
T.
Edit by o2_Katja: Moved to our english community
You can Check here maybe there is a technical issue. https://www.o2online.de/netz/netzstoerung/
Hi
I welcome you to our English Community.
Did you already follow the suggestion of
Please follow also these instructions:
I hope this information is already helpful for you.
Loving greetings,
Tobias
I activated my prepaid sim 2days ago. In the first day, the internet was good, but since yesterday it is too slow.
Hello
welcome to the o2 community and thank you for contributing to us! 
Do you have an active pack/an active prepaid tariff?
Have you already used up your data allowance?
Of course, it is also possible that there is a current disruption/congestion in the network at your location. You can test the network at your location at any time. Use our live check for this. We also have explanatory FAQs in English for the live check, which you can find here:
Kind regards
Jessi
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
