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Hello I cancelled my O2 Internet and it will be deactivated on 05.12.2020. Unfortunately I lost my Router when i moved to new house, so I can’t send it back to O2y In this case what should I do? 
Thank you ahead 

 

Nothing, o2 will bill it.

Hi @Mijung Park 

 

welcome to our community. :slight_smile:

I regret you lost the router due to your move. But @Denner is right. You will get a final invoice containing a penalty. The younger the device the higher the amount. Sorry.

 

Greetings

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