I contacted here 3 months ago that I would like to reactivate my Tarif. I would like to activate on 6th May.

Can you do it?

Received the answer like below:

o2_Support 

 vor 3 Monaten

Hi Aska, 

thanks for your quick reply. 

I suppose that you would like to activate the option "Smart M Bonus" for 7,99 €, right? 

If you like, I can activate this option for you again. 

Please confirm that you like to have this activation. 

Loving greetings,
Tobias

Best, 

Hi, 

I would like to send a private message to @o2_Support 
Would like to recover my option "Smart M Bonus" for 7,99 €. 
 

Best,

What do you mean you want to recover it? You deactivated the option and want to reactivate it?

yes, I would like to reactivate my previous option that I have talked to the support before.

@o2_Support 

should someone know what I talked some time ago. He said contact here, but no one replies. Where can I contact in person?

Hi @ASKAXX,

thanks for your message concerning your wish to activate the Package “Smart M Bonus”.

I checked the possibility to activate this package for you.

Unfortunately, the package “Smart M Bonus” is not anymore valid and cannot be reactivated anymore. Please choose one of our up-to-date data-packages that you find here: prepaid-packs .

I regret that I confused you before.

Loving greetings,

Tobias

All good, thanks Tobias

Hi @ASKAXX,

thanks for your friendly reply.

If you have any further questions, just feel free to contact our English community again.

Loving greetings,

Tobias