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payment for telefon

  • July 15, 2024
  • 1 Antwort
  • 28 Aufrufe

Hello, i have problem with payment my faktur becouse i have there my old bank Account and i cant send money on this bank becouse is LT ( now i have deutsch bank and i can send my money only on german ban account) 

Can we change on my new bank account to dont have problem with this? 
Greets, Natalia Nowak

Edit: o2_Lea/15.07.2024/11:16/Moved from Mobilfunk Rechnung to the English community

Lösung von o2_Lea

Hello @Natalia Nowak,

welcome to the o2 community. Thank you for getting in touch here. 😊

Do I understand correctly that you want to change your bank details? You can do that in mein o2 or in the app. Under "Meine Daten" you can change this under "Zahlungsdaten". 

Does that work? If I have misunderstood your request, please let me know. 

Kind regards, Lea

1 Antwort

o2_Lea
  • Moderatorin
  • Lösung
  • July 15, 2024

Hello @Natalia Nowak,

welcome to the o2 community. Thank you for getting in touch here. 😊

Do I understand correctly that you want to change your bank details? You can do that in mein o2 or in the app. Under "Meine Daten" you can change this under "Zahlungsdaten". 

Does that work? If I have misunderstood your request, please let me know. 

Kind regards, Lea