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Hi there!!I see I m not alone there.Ive already used during 2 month Package M .but before 3 days ago I charged my balance up to 15 euros and observed 9.62 euros today.I couldn't really understand what's happened. After checking I see that automatically was activated another package with more expensive payment per day...how can I manage this situation ?thank you for support
 

Edit: o2_Maren 05.08.2024/20:00 Uhr/ abgetrennt von Tariff Not activated after prepaid sim card purchase | O₂ Community (o2online.de)

Hello @VeronikaKar and welcome to the o2 community, 💙.

I have split your question into a separate post. It's about booking packs for prepaid. Do you still need my help?

Kind regards, Maren 🌼


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