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i ordered iphone 15 pro max (on monthly basis ) from 02 online. on dhl website and calling they said the package was delivered but i didnt received it . the dhl said that to contact 02 to track down the pacakge and report it as lost. in the case , does o2 can cancel monthly bill of iphone mobile ??.  so i can buy new mobile from near 02 store

edit o2_Gerrit 10.05.2024 20:49 moved to English O₂ Community: Mobile

If it wasn't delivered to you, then to whom? Was the address correct?


the address was correct, they said it was door delivered but i didnt recived it


Hello @satya123,

welcome to our o2 Community 🙂

Did you already register with us that you have not received your order?

Best Regards,

Gerrit


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