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"No Service" abroad with new phone


I am currently in Italy and my phone line stopped working and only gives me “No Service”.

This is happening since Friday, 27 November. I have been using a new phone (iPhone 12 Max) since 13 November, but it was working just fine before.

I checked MMS configuration and Network Selection is on “Automatic”. I tried the SIM-Card in another phone, and the problem persists.

 

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Lösung von o2_Tobias 16 December 2020, 17:13

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3 Antworten

Hi @Bru__92 

 

welcome to our community. :relaxed:

Did you change the network selection to “manual” and check every provider if it works? Sometimes the automatic does not accept everything.

 

Greetings

Thank you so much! It worked! I found a provider that it just started working straight away.

Hi @Bru__92

 

oh, that is good news. :ok_hand: I am happy that you found a provider in Italy that works with your contract. 

 

I hope that you have a good stay in Italy. 

 

If you like, just send us some nice pictures of Italy in this message: 

 

Loving greetings,

Tobias

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