Skip to main content

Hello Respected o2 Team,

I have placed two orders on o2 for two devices.I changed the contact address at the time of the final check before payment, which will act as the delivery address, but I guess it has not changed due to a breakdown. So I just wanted to know exactly where both packages are addressed so that I can take another step to get my package!

 

Ich habe zwei Bestellungen auf o2 für zwei Geräte aufgegeben.Ich habe die Kontaktadresse zum Zeitpunkt des endgültigen Schecks vor der Zahlung geändert, die als Lieferadresse fungieren wird, aber ich schätze, aufgrund einer Panne hat sie sich nicht geändert. Also wollte ich nur genau wissen, wo beide Pakete adressiert sind, damit ich einen weiteren Schritt machen kann, um mein Paket zu bekommen!

 

Edit o2_Sven 25.06.2024/15:13: Moved thread from o2 myHandy to English o2 Community: Mobile

Did you change the address before ordering or after? If so, where exactly did the change occur?

Du hast die Adresse vor der Bestellung geändert oder danach? Wenn danach, wo genau erfolgte die Änderung?

Hi @Ravipal singh chauhan  

Welcome back to our o2 community, we haven't seen each other here for a long time 😊

Nice that you have found your way back to us \o/ 

Since this is about personal data that we can't discuss publicly here (the whole world can read along here 😄 ), I'll write you a private message via our @o2_Support User to discuss everything else 😊

Kinds Regards Matze 

P.S

The first answer from Bumer (thanks you for your support) was marked as a solution, I have corrected that.

Thank you so much for your help☺️,

I just directly called DHL and asked about my package address and i have received my package. 🤝

@Ravipal singh chauhan

I just directly called DHL and asked about my package address and i have received my package. 🤝

Oh, that sounds great. So you don't need any more support now? Or do you still have questions that we need to discuss in a private message? 

Kind regards

Matze

No that was all 🙂🤝 Herr Matze

@Ravipal singh chauhan 

Thank you for your feedback 💙I am very pleased that your issue has been resolved. We wish you a great day and a great, sunny week 

Cheers.

Matze  

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community