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Kündigung

  • 21 November 2020
  • 2 Antworten
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Hi O2, my german is not good so I write u on english, I want to terminate contract and I did this “Kündigungsvormerkung” and here says that I have to call in next 10 days, as I said my german is not that good to talk, is it possible  to just terminate it without phone call ?
Auftragsnummer : 6******5

Interne nummer : 5********4

Handynummer: 0176 6*****5 

Thanks in advance.. !

 

 

edit stefanniehaus: Persönliche Daten entfernt

 

Edit o2_Larissa: transfer to English o2 Community: Mobile

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Lösung von Bollermann 21 November 2020, 16:03

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2 Antworten

Benutzerebene 7
Abzeichen +3

The call is needed for cancellation via “Kündigungsvormerkung”.

You can also terminate the contract by writing a letter

Benutzerebene 7
Abzeichen +7

You can send a letter to 

 

Adress: 

Telefonica Germany GmbH & Co OHG

Kundenbetreuung

90345 Nürnberg 

(send it with "Einschreiben") 

or Fax 01805 571766 

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