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Hello 

I made contract last month in order to have a proper connection as the place I m living doesn’t have a proper DSL connection.

I have 5G connection at home but with a terrible reception and it never has 2 sticks.

my address is xxxxxxxxxxx.

I can’t join my online classes which makes my situation very desperate.

 

kinde regards

 

Pedram Asbagh

edit o2_Gerrit 19.08.2024 13:04 moved to English O₂ Community: Mobile and hid address

Edit o2_Kathi 07.11.24 Title adapted for a better overview

Don’t post personal information (your name and address) in a public forum!

Have you reported the problem to o2?

https://www.o2online.de/netz/netzstoerung/


Hey @pedramasbagh11,

welcome to the o2 community.😄

it's not good that you have problems attending your online classes. Was the Internet connection inadequate from the start? Have you already checked the live check to see if there is a fault or restrictions at your location?

Kind regards, Lea


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