Hi, I ordered a prepaid sim card, and I can't activate it through video call. I am getting this message: "Unfortunately, this method is currently not available. Please try again later or select POSTIDENT for identification."
And I can't use postident option as I am new here in Munich and I don't know where I can print documents.
Why is the video call not available to me?
Moved to: English o2 Community - Mobile
