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I accidentaly activated tarif that I dont need

  • April 17, 2024
  • 5 Antworten
  • 45 Aufrufe

RAHWAN
Besucher:in

I accidentaly activated tarif and canceled it immediately, will I still lose money because of that? I just need it canceled
edit o2_Bianca: Moved from Mobilfunk Vertrag&Tarife to English o2 Community mobile

Lösung von Bumer

revoke the pack to:

widerruf@cc.o2online.de 

5 Antworten

Bumer
Legende
  • April 18, 2024

It's about a prepaid card or a fixed-term contract?


RAHWAN
Besucher:in
  • Autor
  • Besucher:in
  • April 18, 2024

Fixed term contract, 2 years, signed last year, I already have 50gb and I sort of added unlimited package to that and after around 10 minutes I canceled it and deleted it but I have email that says its activated but no email that says its canceled


Bumer
Legende
  • Lösung
  • April 18, 2024

revoke the pack to:

widerruf@cc.o2online.de 


o2_Kathi
  • Moderatorin
  • April 21, 2024

Good day @RAHWAN 
I checked your concern and saw that you have since contacted us via another channel and that your concern has been resolved, correct?

Is everything okay with your contract now? 🤗

Best regards

Kathi 🌞


o2_Kathi
  • Moderatorin
  • April 29, 2024

Good morning @RAHWAN 🙂

Since you haven't replied, i'm assuming that you no longer need any support at the moment.

Feel free to write to us here at any time if you have any questions.

Best regards, Kathi 🤗