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Hello,
Please, While I was charging my line number through my account on O2 website, I pressed charge now by error which means deducting from my bank account. I don't have enough amount in my bank account so I would like to cancel this charging.
I have recharged my phone number using my credit card.
Thanks a lot in advance 

 

Edit by o2_Katja: Verschoben von Mobilfunkvertrag zu Englisch

Hi @Mahmoud Ibrahim,

 

welcome to our English community.

 

Thanks for your message.

 

Please be aware of the fact that we cannot stop the automatic deduction from your bank account.

 

If you like to get the money back, please contact your bank.

 

I regret that I cannot help you in this issue.

 

Loving greetings,

Tobias

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