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false puk


Hello there, 

 

so I’ve got a problem today, my SIM card blocked it self and I have no acces, I just placed back to my router and it’s requires a puk code. So, I entered the correct puk codes (tried both of them) then I typed the new PIN code (I didn’t used it before) but still saying it’s false pun code.

 

please help me this thank you Patrick ☺️

 

Edit by MXP_Alex: Moved to English o2 Community: Mobile

2 Antworten

@bres 

call the English-speaking hotline and compare the PUK with your contract.

 

Hello @bres,

could you reach the colleagues via our hotline and compare the PUK numbers?

Best Regards,

Gerrit

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