Hi!
I’d like to deactivate my SIM card permanently as I’m moving out of the country.
Thank you!
Marta
Edit o2 Antje: Moved to English Community
- 11690 Antworten
Hi
welcome to our English community.
Would you like to ask for the cancellation of your prepaid-card, or do you have another number in mind?
If you like to cancel your prepaid-card, this is quite easy. The card deactivates itself after 6 months. The only thing that you need to care for, is to get the remaining credit of your card back. For this reason, just fill out the following form: http://g.o2.de/pre-auszahlung You will then receive the remaining amount on your bank-account.
I hope I could help you with your request. Have a nice and healthy stay abroad.
Loving greetings,
Tobias
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