Hi,
I made a bank transfer to top-up my credit on prepaid. However, it is not updating the credit.
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how long ago was that? Did you provide the correct intended use and bank details?
a day ago. My bank sent me a confirmation that it was sent to successfully.
just wait until tomorrow.
Hey
Welcome to the o2 Community. 
Like Bumer said, I think it will take a while to get through. Please let me know as soon as it works out.
Kind regards, Lea
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