Hallo,
I had spoken to your customer service today regarding cancellation of my current contract as the bills I need to pay are too expensive for me.
But somehow my contract ending date has now been extended from November 2020 until November 2021.
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Hi
welcome to our community. 
I just saw you already talked to my collegues. Did they answered all your questions or can we still assist you? 
**Thread moved to english community forums by o2 Michi**
Hi
I tried contacting them on whatsapp chat but I still haven't received any reply.
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