Contract Extension and iphone 12 pro max order

Selling starts on 6.11.

o2 did not have a sim lock.

Dear @spl26 ,

welcome in our community. Did you take a look at our selfcare area?

Your emailaddress is correct?

Which foreign country do you have in mind? In America or Asia there could be problems because other frequencies may be used there that are not supported.

Kind regards,

Andrea

Dear @o2_Andrea . Thanks for your reply. Thank you. My email is correct yes. I looked at that page but the 12 pro max is not there yet. It is ok the other sim that I own is from Greece. What time will the 12 pro max be available on the website on Friday to pre order?

Thank you

Hi @spl26,

all informations about the order dates of the iPhone 12 you find in this article: https://hilfe.o2online.de/ios-iphone-ipad-mehr-25/infos-zur-bestellung-bei-o2-iphone-12-mini-iphone-12-iphone-12-pro-iphone-12-pro-max-541131

Kind regards,

Larissa

Dear @spl26 ,

I just wanted to take a look what I can offer to you and now I see that you have already found what you were looking for. Did everything go well with the order? Can we still help you?

Kind regards,

Andrea

@o2_Andrea Thanks a lot for checking again. I already renewed my contract and ordered the 12 pro max 256GB in blue. Today on the chat they informed me that it is getting ready to be shipped. Can you have a look maybe? Will I get it on Friday? My order number is WSHW38713868

Thank you :)

Hi @spl26, 

you can check the order status here → https://www.o2online.de/ecare/bestellstatus/?0 by yourself. We didn´t have further information. 

Have fun with your new iPhone :-)

Kind regards, 

Sandra