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Contract ends, not sure what happens then


My contract ends on 22.6. Not sure what happens then.

I haven't decided yet on a new contract. Can I top my account temporarily without having a new contract?

Edit o2_Kathi 25.07.24 Title more meaningful 

Lösung von Bollermann

Hello @Frano33  

Yes, you can port the number from o2 Postpaid to o2

​​Prepaid with this form when the o2 Prepaid Card is active. 

https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular/ 

 

 

or without this formular to another provider. 

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4 Antworten

o2_Lea
  • Moderatorin
  • 4604 Antworten
  • 18. Juni 2024

Hello @Frano33,

Welcome to the o2 Community.😊

What kind of contract do you have? Have you already canceled or is the minimum term just expiring? 

Kind regards 

Lea


  • Autor
  • Neuling
  • 1 Antwort
  • 18. Juni 2024

I have already canceled my contract.

 

Can I take a prepaid card with my existing phone number?


Bollermann
Star
Forum|alt.badge.img+10
  • 27386 Antworten
  • Lösung
  • 18. Juni 2024

Hello @Frano33  

Yes, you can port the number from o2 Postpaid to o2

​​Prepaid with this form when the o2 Prepaid Card is active. 

https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular/ 

 

 

or without this formular to another provider. 


o2_Kathi
  • Moderatorin
  • 6820 Antworten
  • 19. Juni 2024

Hello @Frano33 🙂
Did the link from Bollermann help you? Please let us know if we can help you further 🤗
Best regards, Kathi


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