Hello,
I got my contract from o2, but no matter what I can’t seems to be able to find my Festnetznummer on the contract, my WiFi stopped working so I’m trying to get in contact with the customer service but in any category it requires this Festnetznummer, but I can’t find it anywhere on my contract, please help
It's on your bill and greatly visible in Mein o2 and should be in emails. It's just your phone number.
It’s also called “Rufnummer” in German ;-)
e.g. 030 123456789 for a Berlin phone number.
Hi
welcome to our community. If you are in need of assistance by calling the helpline please just say nothing if you are asked for the landline number. You’ll get connected for sure.
Greetings
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