are you still an o2 customer? Then you could download the invoices in My o2.

yes I’m. 

Is there any specific web link you can share as it’s not possible to view via application?

thanks.

My o2 Login

thanks for the support but My o2 login page shared displays details related to “top-up and debits ” only for a period of recent three months. For my case it can only go back to mid-June 2024. 

I’m looking for year 2023.

There are no bills with o2 prepaid.

Thank you.

I’m well aware that no bills are generated by any of the MNO’s BSS for the prepaid SIMs.

Hence, I was looking for support from customer service to share me the backlog of invoices or transactions made in year 2023 for taxing purposes.

KR.

contact the prepaid chat, maybe they can do something?

o2 Prepaid-Chat

Have you spoken to customer service? They might be able to provide you with a VAT summary which might suffice for your needs. Or you could try the chat or use the contact form: https://www.o2online.de/service/kontaktformular/

Hello @bkizavul  

Welcome to our community 
As has already been suggested, have you contacted us via live chat or the contact form?
Best regards, Kathi

Hi,

After contacting with live-chat agent, I sent an email to below e-mail address.

impressum@cc.o2online.de

Awaiting their response.

Thanks for your concern.

BR.

Hello @bkizavul,

I have arranged for the VAT documents for your prepaid number for the year 2023 to be sent to your deposited address 

Best Regards,

Gerrit

Thanks a ton @o2_Gerrit ,

My sincerest thanks for the support provided.

Kind regards,

Barlas

You are welcome, @bkizavul 

If there are any questios regarding the VAT documents, please ask them here 

Have a nice day,

Gerrit