Skip to main content
Warum O2 Service
Gelöst

account termination and again need numer back


Hallo,

 

i have a big problem as my contact is terminated i want to prolong it on last day but it was deactive at night and was not able to prolong the contract and know its all close. I want the number back but they tell me evrey time new story and from last 2 week I am fedup and not able to understand where is problem.

 

could someone help in that problem

Lösung von o2_Jan

Hi @araza,

welcome to the o2 community!

I have sent you a direct message via our @o2_Support account so that you can give us some details so that we can find your account in our data system.

Also, you can use this thread right here to describe what seems to be the problem.

Best regards,

Jan.

Zur Antwort springen
War das hilfreich für dich?

3 Antworten

  • 0 Antworten
  • 2. Februar 2020

If the contract was not deactivated too long ago, it can probably be reactivated. Please wait here for an o2_moderator.


  • Autor
  • Neuling
  • 1 Antwort
  • 2. Februar 2020

I am trying for first day and not able to understand what they want and where is problem

 

regards


o2_Jan
  • 3264 Antworten
  • Lösung
  • 4. Februar 2020

Hi @araza,

welcome to the o2 community!

I have sent you a direct message via our @o2_Support account so that you can give us some details so that we can find your account in our data system.

Also, you can use this thread right here to describe what seems to be the problem.

Best regards,

Jan.


Deine Antwort