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S - 57369258 Widerrufsbelehrung

  • October 26, 2020
  • 4 Antworten
  • 123 Aufrufe
S
Besucher:in

Hi O2


I have ordered DSL Internet but the order activation date is too late. I would like to cancel my order S - 57369258 and I have sent the ‘Widerrufsbelehrung’ for the withdrawal request. Still i am getting the calls regarding the activation.

Can you please let me know the status of Widerrufsbelehrung.

Thank You.

 

 

Edit_o2 Giulia: Thread moved to English o2 Community

4 Antworten

S
Besucher:in

@o2_Lars , Can you please help here?

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • October 26, 2020

When and where did you send the cancellation document? It can take up to two weeks for this to be processed.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
S
Besucher:in

I have written an email to widerruf@cc.o2online.de with the ‘Widerrufsbelehrung’ form which I received along with the welcome mail

o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • October 29, 2020

Hello @Sri Ranjith Yalavarthi,

 

welcome to our o2 Community!

 

If you have sent the cancellation widerruf@cc.o2online.de everything is fine. It normally takes a few days until you receive the confirmation.

 

Kind regards,

Giulia

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