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Who can help me understand how to solve this problem please…

It seems I cannot proceed because of this

 

edit o2_Tobias: because of double-posting I closed the thread trouble with 6741 o2 router 

Moin Moin,

you should call the hotline…

Service number

089 78 79 79 40 0 (at landline price)

Please call this service number from your mobile phone if possible, as troubleshooting may be necessary. The router may have to be restarted and calls from the landline network are interrupted.
 

Warning!

After the tell u to use the APP and say good by there is a big brake! don’t hang UP!!

And stop posting things twice!

https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/trouble-with-6741-0o2-router-549334


Hi @Denish

 

welcome to our English DSL Community. :slight_smile:  

 

Did you already follow the advice of @schluej ? Could the technical DSL-colleagues help you? 

 

If you have any further questions, just feel free to contact us here in our Community. 

 

But please be aware, not to open different threads for the same topic. :wink:

 

Loving greetings,

Tobias

 

 

 

 


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