Toady I suddenly couldn’t connect to Internet. The I found the DSL light is off. I restarted router but it useless. I checked the cable and it connected well. Can someone tell me what’s the problem?
Edit o2_Lars: Transfered from DSL/Router to English/Broadband
Please call
| Kunden-Hotline 089 78 79 79 40 0 * | Mo.-Fr. 7 - 20 Uhr Sa. 10 - 18 Uhr |
How can I get technology support in English?
Some English-speaking staff should be available Monday to Friday from 11am to 3pm. Otherwise, it is advisable to ask a German-speaking friend for help if you do not speak the local language yourself.
Hello
I am sorry to hear that the DSL connection is failing again :-/
If resetting the router does not help this time contacting our technical DSL team ist the best solution. You may also have a look into our o2 my Service App.
If you do not speak any german and are not able to reach a german speaking friend you may also try to contact us via WhatsApp since we also offer technical DSL support via this channel.
Regards,
Lars
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
