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Good morning o2,

I love it, that you also have english version over here.

I am your customer over 6 years now and i would like to upgrade my tariff to higher one.

Currently, I have DSL Classic M Flex, and i would like to upgrade it to DSL Home L Flex. I have old HomeBox router from you for free, is it still suitable for after the upgrade, or i need to choose from renting one or buy my own one?

Thanks for help! 

Nobody reacted to my question yet, although other topic already have replies :( 


Hi @haluzator1 

 

welcome to our community. :relaxed:

Sorry to be late but we are quite busy and not many of our colleagues speak proper english to answer the questions.

We can upgrade your tariff. You can keep the device for free, it works with My Home L

Do you wish to keep the monthly cancellation period or are you interested in an offer for 24 month plan? Then we can think about an offer with a discount.


Greetings


Hello @o2_Manga 

By mistake i have created english topic in german part of forum here: https://hilfe.o2online.de/o2-dsl-vertrag-tarife-33/dsl-tariff-upgrade-550442 

My answer is already there. Should I resolve the german and continue only here?

Thank you!

 

edit o2_Manga: bereits im anderen Threat erledigt. 


@haluzator1

Fine,  we already discussed the matter. Then I’m gonna finish here. 

 

Greetings


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