Hi @BeKind002,
as far as I can see you did not order a device while signing the contract. If you are in need of a router we have to wait until the contract is activated. Then we can ship it immediately.
Greetings
Hi @BeKind002,
as far as I can see you did not order a device while signing the contract. If you are in need of a router we have to wait until the contract is activated. Then we can ship it immediately.
Greetings
Hi There, I appreciate your support. Yesterday I had called the o2 hotline and he told me that he would place the order as I need one. Can I get a confirmation on order and delivery tracking number?
Hi @BeKind002,
I can understand, that you want to clear your topic as soon as possible.
Double postings can lead to a delay in precessing.
As I can see, @o2_Larissa already send you an answer in this post https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/have-not-received-dsl-router-yet-515737#post2080371
Let’s cover your topic in there. :)
Kind regards
Juliane