Skip to main content
Warum O2
Warenkorb
 Service
Hello, I would like to transfer my o2 number to another company. Can you please help me by releasing my phone number?



Thank you
Hi @kjsmi,



I have now cleared the porting order for your phone number, this means that your new provider can now import your phone number.



Please make sure that all your customer data at your new provider exactly matches your current data at o2 (even if there has been some updated data like a new address in the meantime) to ensure the transfer will work.



Also, please make sure to keep the phone charged with at least 24.95 EUR, as this is the sum you will be charged for once the transfer has been successful.



Best regards,

Jan.
Hello, I have checked my data and I have loaded 25 euro to my account. What is the next step? Thank you.
Hi @kjsmi,



as far as o2 is concerned, all necessary steps are taken.

You can now ask your new provider to import the number.



Best regards,

Jan.
Thanks Jan! Have a great day!
d seryTWH
Hello, I would like to transfer my o2 number to another company. Can you please help me by releasing my phone number?

0176xxxx678



regards





Edit o2_Flo: Personal Data anonymized!





Hi @sheyigold,



since your request is already being taken care of in this thread I'll close this one in order to avoid any confusion within the communication.



Best reagrds,

Jan.
Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica