Skip to main content
Warum O2
Warenkorb
Service
Gelöst

How to reactivate an expired prepaid number?

  • April 4, 2019
  • 1 Antwort
  • 432 Aufrufe

Hello friends,

I am new in Germany and got a prepaid sim card from O2. I assigned my social network to this number. After some months, the app for my social network was accidentally deleted from my mobile cell! I installed it again but it needs my old (expired) phone number by O2. I did not charge it for some months and now I see the number is not activated anymore. I called the O2, they said the number is dead!
Could someone help me how can I ever survive from this damn situation?
I have all my activities in that network and the network has a security that no one can retrieve an account without accessing to the assigned phone number!
PLEASEEEE show me ANY solution that I can order, buy, or ... to have my old number again or at least once more!

Thank you with all respects.

Lösung von o2_Jan

Hi @alifk,

since there are already replies in the other thread of yours, I will close this one to avoid any miscommunication.

Best regards,
Jan.
Zu diesem Thema können keine neuen Antworten hinzugefügt werden. Du kannst gern ein eigenes Thema erstellen.

1 Antwort

o2_Jan
  • Lösung
  • April 6, 2019
Hi @alifk,

since there are already replies in the other thread of yours, I will close this one to avoid any miscommunication.

Best regards,
Jan.