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I want to order my DSL Umzug from Munich to Berlin, and i tried to do it via online but when i entered my new address it gives me a technical failure. I don't understand what should do now?



Can anyone please help me in this regard.



Thanks
Hello there!



What kind of message or failure code are we talking about?

Can you post a screenhot of the message (wihtout your personal data)?



Viele Grüße,

Kurt

Hello there!



What kind of message or failure code are we talking about?

Can you post a screenhot of the message (wihtout your personal data)?



Viele Grüße,

Kurt



Hi,

Thank you for your reply.

Actually, there is no code, but here is the screen shot.

Please tell me how can i solve this issue? and can move my dsl connection to my new address in Berlin. Thanks

@wabajwa,



you got the problem fixed calling our customer care?



Greetings
@wabajwa,



you got the problem fixed calling our customer care?



Greetings

Hi,



Thank you very much. Yes, indeed the problem has been resolved by calling the customer service.



VG

Waqas

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