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Hi Team,



I would like to relocate my DSL connection to new address but since the customer care is in german ,i am not able to transfer the connection .



I tried online procedure to relocate but the website is giving an error.

I also tried below link but it says i have mobile contract not DSl contract



https://dsl.o2online.de/selfcare/content/segment/kundencenter/wechsel/mobilfunk-logout

could you please help
Hi @avinash,



pls find the form here:



http://g.o2.de/W8n



If you are not signed in pls do the following steps:



Choose: "Ich bin DSL Kunde" first



Then enter your landline number and a user name (no email adress!)



Next you fill in a password and repeat it.



That's it. You will have all details to your DSL contract there and also the form.



KR Manga
Hi Team ,

O2 does not support my new address and do not have service available .



what should i do as part of next steps.
Okay, if the address is not available please fill in the form anyhow. My colleagues will check this matter for you. Maybe the database is not up to date. If the address is really unprovided they will cancel the contract for you.



KR Manga
Hi Team,



I am not able to upload the pdf in ths page ,do you have a email where i can send the form .

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