Skip to main content
Warum O2
Warenkorb
 Service
What is PKK number and why I cannot register under DSL area?!

Now I cannot see my DSL bill. Can you help?



Best regards,

Cavar
dear Cavi11,



the PKK is a four-digit number to identify you as yourself, when you call us or write to us here in the forum. This number is usually choosen by yourself, sometimes you'll find it on your shop contract on side one.



Please use these buttons unter www.o2.de







fill in your landline number





use this option:





and fill in your personal four-digit customer number, a new password and the username you want to use:





kind regards,

Andrea
Hi Andrea,



"your personal four-digit customer number" --- which is this number, where can I find this number, because I did not found it on my contract?! Can you please show me one example.



BR,

Dragan

Hi Andrea,

"your personal four-digit customer number" --- which is this number, where can I find this number, because I did not found it on my contract?! Can you please show me one example.

BR,
Dragan

same problem. if the number is so important ,why you do not show it in my contract? I can not understand. Why it is not 100%,but sometimes？

Hi Andrea,

"your personal four-digit customer number" --- which is this number, where can I find this number, because I did not found it on my contract?! Can you please show me one example.

BR,
Dragan

same problem. if the number is so important ,why you do not show it in my contract? I can not understand. Why it is not 100%,but sometimes？

PKK? sos | O₂ Community (o2online.de)

Hi @wukong, 

please stay in the following thread: 

I have already replied to you there. 

Thanks a lot. 

 

Loving greetings,

Tobias

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica