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I have bought my handy from you with the sim card at the same time at 15.02.2017 and my phone number is 0176XXXXX319. The IMEI number is XXX.

The front camera of my iphone 7 is blury and has three green line on it while the other camera is working well.I want it to be repaired .I live in XXX and what can I do and where can I go ?I would be thankful if you inform me about that.



Best regards,

XXX XXX



EDIT: Personal data removed - This a public forum!

Omikron

Please do not post personal data. This is public forum.



Here you find some informations how to act in the case of gadgets not working properly any longer: https://www.o2online.de/service/smartphones-tablets-router/handy-defekt/



In your case I am afraid that probably no warranty is valid any more. Apple gives just one year, thus does the agency that works for o2. Probably you will have to get the problem fixed on your own costs. I would look for a free shop in your area or in the internet that fixes such problems for less money than o2 or Apple do.
Thanks for your reply.So I have to pay myself? Is it possible to send me the address? I would be thankful.
You'll find the address in the link that I gave you in my last post.

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