My plan was due for a automatic renewal yesterday as 9th of February was last day for my recharge. I got the message telling me the same.
I had also topped up the amount yesterday so that it can get automatically renewed but when I checked today, my plan is not renewed.
And because my plan is not renewed automatically, I incurred data charges after 12 am on 10th February and that costed me all my top up amount.
I have been using this plan since 2 years and never had this issue before, can you please suggest?
Note: on MyO2 overview, It's showing that I have used 0 of the available data limit but the plan last date is still showing up as 9th February.
