Hello.Yesterday I found my credit card was charged, but I don't use your service more than a year. Could you refund please and close my account. Account number - 0176-68xxx933 . I can't make direct call to support as long as I'm out of Germany. Thank you in advance, Sergey
Edit by Frechnuss: Rufnummer anonymisiert
Seite 1 / 1
Hi.
Did you use Pre- or Postpaid?
You cancelled your Contract?
Cant you look online what was charged?
Greets,
Katja
Did you use Pre- or Postpaid?
You cancelled your Contract?
Cant you look online what was charged?
Greets,
Katja
Hi, Katja. Thank you for reply.
!) It was Pre
2) That was my fault. I didn't cancel the subscription in time.
3) I think yes.
I found support emails in forum, but they are is not in service anymore. The only way to connect to support is this forum.
!) It was Pre
2) That was my fault. I didn't cancel the subscription in time.
3) I think yes.
I found support emails in forum, but they are is not in service anymore. The only way to connect to support is this forum.
Use the live chat from o2 tomorrow morning from 8 o'clock (www.o2.de/chat)
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
