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Unused Prepaid Balance

  • June 5, 2017
  • 3 Antworten
  • 280 Aufrufe
A
  • Anonymous
Hello,

I have unused credit in my prepaid Sim. It is a big amount for me and about to expire. I have no plan to book any plans ( example: internet pack ) out there in near future or at least within its expiry time. Any possibility to get that unused credit to transfer to my bank account? [ fingers crossed (:  ] and what are the general possibilities with prepaid balance in my account?

Awaiting your response.

Kind Regards,

Varma

Lösung von o2_Jessica

Hello Varma,

this form you can use to apply for a payout of your prepaid credit!

Please keep in mind that with the payout also the card and number gets deactivated.

https://static2.o9.de/blob/11417674/v=9/Binary/prepaid-guthabenauszahlung.pdf 

Kind regards,

Jessica

3 Antworten

o2_Jessica
  • o2_JessicaTeam
  • Team
  • Lösung
  • June 18, 2017
Hello Varma,

this form you can use to apply for a payout of your prepaid credit!

Please keep in mind that with the payout also the card and number gets deactivated.

https://static2.o9.de/blob/11417674/v=9/Binary/prepaid-guthabenauszahlung.pdf 

Kind regards,

Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
A
  • Anonymous
  • June 21, 2017
Oops! what if I need to keep the number and continue receiving calls? @o2_Jessica‌

A
  • Anonymous
  • June 24, 2017
Delete the previous comment and this, as it makes no sense. 

P.S. Thanks! for the information. (:

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