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Unpaid invoice and contract termination

  • January 4, 2019
  • 1 Antwort
  • 122 Aufrufe

Hi

I'm a foreginer who unfortunatelly signed a long term contract with o2 (instead of prepaid). Had to move out from Germany after some time and stoped payig the bill (don't judge). I have a few invoices unpaid and my contract is almost over.
  • Do I need to fill any form to cancel my contract 3 months before the end of it to avoid auto renewal?
  • When I try to log in to Mein O2 I have an information that my contract is terminated and account closed. So I'm not sure about the status of the invoices.
  • If my account was closed and terminated and my debt sold to 3rd party company how can I find out the status of that debt? I didn't recieve any email or letter by post.
Thank you for help

Lösung von o2_Tobias

Hi @konoyaro,

I just have sent a private message to you from o2_Support.

Please follow me.

If you have any further questions, please contact the address that is mentioned in my private message.

Loving greetings,
Tobias

1 Antwort

o2_Tobias
  • Lösung
  • January 8, 2019
Hi @konoyaro,

I just have sent a private message to you from o2_Support.

Please follow me.

If you have any further questions, please contact the address that is mentioned in my private message.

Loving greetings,
Tobias