I just wanted to inform you that even if the technician did not show up at the date of the appointment in my apartment, my DSL is active (i just plugged the Router, used the activation code and everything went fine).
I received an email that asks me for a new appointment as the 1st one fail, but actually I do not need any new appointment...calling the hotline did not work to warn o2, going to an o2 shop neither.
Is there any email address where I can inform o2? I also cannot use the live chat as apparently when I put my username/phone number it shows an error as if the account is not active yet.
Thank you,
Christian