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To whom it may concern,



I would like to extend or change the for the number ending with 0893. Below are my requirements;


  1. 20GB internet flat
  2. Call flat
Please offer me the best offer that match my requirements. Thank you in advance.
Hi @rattanalauter,



welcome to the o2 community! :)



Calls within Germany are part of the flatrate of the o2 Free portfolio, and the 20 GB of data volume you'd like matches our o2 Free M Boost exactly, so the current offer would look like this:




  • o2 Free M Boost for 24 x 33.99 EUR (1 EUR discount) per month.

Since this is the Boost version of your contract, you have access to the connect feature which allows you to order up to 2 additional multicards and up to 7 additional datacards without any extra costs.



There would be no service fee for the change of the contract.

Also, you may choose whether the contract should be changed as soon as possible (most likely a day after it is extended) or at the beginning of the upcoming billing period.



In accordance to our transparency regulation, here is the link to the download page of our product information: http://g.o2.de/travo There you will find a list of all product details.



Best regards,

Jan.
@o2_Jan



Ok, then I would like to change my tariff to O2 free m boost for 25x33.99eur. Thank you in advance.
Hi @rattanalauter,



thanks for your quick feedback!



The change of your tariff is now on the way and will be finished by tomorrow!

Today, the new contract period of 24 months begins and you will get a text message notification confirming it.

By tomorrow, your contract will be switched to your new tariff o2 Free M Boost, then you will receive a mail with the updated conditions of your contract and the tariff.



Have fun with the upgraded data volume! :)

Best regards,

Jan.

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