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Hi!



I could not answer the O2 phone call to confirm my install address. Now O2 wrote an e-mail that I have to call them to confirm the address. I've tried to but I do not speak that much German to solve the problem and they refused to speak to me in English.



What should I do now?



Thanks for the replies!



What do you mean with install address?



The normal contact address?



Kind regards,



Jessica



I went to an O2 shop, the person there was friendly and helpful, we solved the problem.



Thank you!



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