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Sonderkündigung

  • January 24, 2017
  • 2 Antworten
  • 170 Aufrufe

kyun
Besucher:in
Hallo, ich bin Kayoung.

Ich möchte Sonderkündigung wegen der Verlagerung ins Ausland am Ende April.
Kann ich eine Sonderkündigung erhalten?

Bitte senden Sie mir die Informationen per E-Mail: xxxxxxx@gmail.com

Vielen Dank im Voraus.

Persönliche Daten editiert von Jogi

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Hello, this is Kayoung.

I would like to Sonderkündigung because of the relocation to the abroad at the end of April.
May I get a form of Sonderkündigung and the list of the required documents please?

Please send the information via e-mail : xxxxxxx@gmail.com

Thank you in advance.

edit personal data  by Jogi

2 Antworten

Jogi
Legende
  • January 24, 2017
Hi,

there is no document needed, you can write a simple letter with adress, custom number and wish. Also o2 need a offical document that you leave germany, normaly the log-off confirmation.

The letter you can sent by post to

Telefonica GmbH

Überseering 33

22297 Hamburg

or sent by fax to 01805-880088.

Greetz

P.S.: Execuse my bad english but i hope it is understandable


o2_Jessica
  • Team
  • January 26, 2017
Jogi, for a DSL cancellation there is no special form needed.

For a mobile contract cancellation there is one needed.

If I didn't miss an information while reading now there is not mentioned if it's a DSL or mobile concern.

So, @kyun‌, if your talking about your mobile contract you need to fill out the form that I attached to my answer here and send it to the company (address mentioned in it). With that form you also have to hand in the other documents that are mentioned on the first page of it. ☺️

Kind regards,

Jessica