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reschedule appointment

  • December 7, 2018
  • 1 Antwort
  • 122 Aufrufe
D
Besucher:in
so someone it's suppose would come today to set up my internet, but this didn't happen.. then i got a email what say i should call and reschedule the appointment but i don't speak german..anyway to do the reschedule online or in english?

    1 Antwort

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • December 13, 2018
    dear diego_alv,

    to do this you have to legitimate yourself by your four-digit personal customer key, either here or at the hotline. I see some had called the hotline, that was not you and was not able to name that number.
    I'll send you a private message from the o2_Support, to get this number from you.
    Can you tell me what reason was named in the email? Why the hasn't the technician visite you?

    kind regards,
    Andrea
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