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Hi,



I just received a notification from the bank Sparkasse, saying that the monthly O2 fee for January 2017 (duration 20/12/2016 - 19/01/2017) was cancelled. This is my fault, because I forgot transferring money from another bank account to Sparkasse account. Therefore, there was not sufficient money in the Sparkasse account, at the time the O2 fee was subtracted from my account on 1st February.



Now I want to make a repayment for this fee. But I don't know if I should make a bank transfer once again by myself (which is complicated for me)? Or can the O2 automatically deduct this fee from my account one more time?



I am looking forward to your reply soon. thank you in advance for any help you could provide.



Best regards,



You have to transfer the money by yourself.



o2 will not try to charge it a second time.



Kind regards,



Jessica ☺️




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