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Refund did not happen after 6 weeks of O2 received the modem back

  • October 24, 2018
  • 2 Antworten
  • 117 Aufrufe

9 weeks and still modem money not refunded

Lösung von o2_Lars

Hello mzateroglu,
as far as I can see you already were in touch with our DSL customer service and this issue has been adressed to the logistics department. I am sure you will recieve an answer soon.
Regards,
Lars

2 Antworten

o2_Lars
  • Moderator
  • Lösung
  • October 25, 2018
Hello mzateroglu,
as far as I can see you already were in touch with our DSL customer service and this issue has been adressed to the logistics department. I am sure you will recieve an answer soon.
Regards,
Lars

  • Autor
  • Besucher:in
  • October 31, 2018
I still did not receive any feedback. Why does it take so much time? Why does it have to be so easy to solve?