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Hi,



My internet suddenly stop working.  The WLAN and DSL indicator light keep blinking. I've tried to turn off the modem and even resetting it but the problem persists. when I open the router page (192.168.1.1) it's asking me to check for the cable connection, so I can't even go to the option to reactivate with my Zugangs-PIN. The cable is connected to the phone line so I'm not sure what the issue is. I've been using the same modem for over 3 years and this is the first time I run into the issue. Could you help me to resolve the issue?



Thanks,



Kris



the procedure for such problems:  DSL Störung: Schnell beheben oder bei o2 melden 



Störungsannahme

O2 DSL Telefon

0800 52 51 37 8


Thanks. I guess I just need to wait for the 55 minutes Wartezeit by the phone. I thought there was a quicker way to have someone looking into it. 




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