Hello,
I bought an O2 Go prepaid package (includes a sim cart, a surfing stick and a free coupon) and while I have successfully installed on my laptop, it still shows "no service" when it comes to the internet. I think I am supposed to activate the sim card but the O2 website is in german and I am not able to do it properly. I think this might be the problem, unless there is something else I am missing! Can anyone help?
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Hi @Lamia221 !
Where did you bought the beginners package?
Where did you bought the beginners package?
From media markt. They didn't offer to install it for me.
Media Markt must activate the pack / sim card. Did they? Today or yesterday?
A further registration is not nessesary / not possible.
You should have recived the "Ihre Prepaid Registrierung - Kundendaten" containig your name, address, birthday etc. and "Ihre Prepaid Registrierung - Weitere Vertragsbedingungen" forms.
A further registration is not nessesary / not possible.
You should have recived the "Ihre Prepaid Registrierung - Kundendaten" containig your name, address, birthday etc. and "Ihre Prepaid Registrierung - Weitere Vertragsbedingungen" forms.
No they didn't and I never received any forms from them! I bought it on Monday, it has been a few days but I will try to go back and ask them to install it for me! Thanks!
Please take your passport with you. It's necessary for the activation.
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