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Hallo! I have an O2 prepaid number which expires on 17th February 2019. I am not in Germany right now but will be there in June, so I want to extend the it by doing a top-up. I tried the Express Aufladung option, but it did not work with PayPal or two of my (non German) Credit Cards. I have used these cards in Germany, both online as well as in person, so I'm wondering if I'm doing anything wrong. What is the minimum amount I need to top-up to extend the validity by 6 months? Do non German cards work?



The error message I get when I try to do the express top-up is not very specific (Leider konnte Ihre Aufladung nicht durchgeführt werden. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal.)
dear p31416,



I would recommend you to send the money by bank transfer. I am not sure, if we accept foreign credit cards. For 6 month you need to pay a minimum of 1 cent to your account to keep your prepaid card running.

Here you can find the exact explaination how to send money with a bank account (here it is not relevant if it is a german bank account or a foreign one): Aufladung per Banküberweisung



kind regards,

Andrea
Dear Andrea,



Apologies for the delayed reply. I could not attend to this task as I was travelling. Thank you for the instructions. I followed the bank transfer instructions and extended the validity of my pre-paid account.



Kind regards,

Pai
Dear @p31416,



thank you for your feedback! 🙂

I am very happy that everything worked now for you.



If you have any further questions you can always contact us here in the o2-Community!



Best regards and have a great weekend,

Jessi 😄

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