Hi, I bought a prepaid SIM card for 1GB, I just activated via postident and have service. BUT I received a message from the compay saying I can not surf the net for 99 cents a day? How is that possible? That's why I got the giga card to surf the web
Could you check my status.
Sim card number xxxxxxxxxxxx57
Edit o2_Jelena: Data protection
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Hi!
You can or you can not surf the net for 99 Cent / day?
Take a look at the package: (here is an example)
In this example, there is an important information ( marked with a red box)
This card is only registered in the base rate (9 Cent / minute for calls, 9 Cent for SMS, 99 Cent / 30 MB, if no internet package is booked) and the user should book a package that he likes. The 1.25 GB pack is not automatically activated.
Is there such information on your package?
You can or you can not surf the net for 99 Cent / day?
Take a look at the package: (here is an example)
In this example, there is an important information ( marked with a red box)
This card is only registered in the base rate (9 Cent / minute for calls, 9 Cent for SMS, 99 Cent / 30 MB, if no internet package is booked) and the user should book a package that he likes. The 1.25 GB pack is not automatically activated.
Is there such information on your package?
Hi,sorry for the typo, I can't surf the web. I don't have access I don't know why. I can send messages and make calls but my data is open and I doesn't give any connection.
Also I have the 1GB for 9.99 euros. at the bottom it doesn't say what you show in the picture it just says "freischaltung nur mit gültigem ausweisdokument möglich. sim-karte ist bis ur bezahlung an der kasse wertlos, hinweistexte siehe ruckseite".
Also I have the 1GB for 9.99 euros. at the bottom it doesn't say what you show in the picture it just says "freischaltung nur mit gültigem ausweisdokument möglich. sim-karte ist bis ur bezahlung an der kasse wertlos, hinweistexte siehe ruckseite".
Hi Taniag,
welcome to our community!
Could you use you mobile data meanwhile? If not, please send a private message with your mobile number and your personal customer code (persönliche Kundenkennzahl) to o2_Support and i can ceck what happend to you data pack 🙂
Kind regards, Jelena
welcome to our community!
Could you use you mobile data meanwhile? If not, please send a private message with your mobile number and your personal customer code (persönliche Kundenkennzahl) to o2_Support and i can ceck what happend to you data pack 🙂
Kind regards, Jelena
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